When I took it out of the box brand new and put a freshly charged battery in, the screen didn't show anything. So I pushed the fire button once, then 5 times to see if it would start. However it still stayed off. So I plugged it into the charger and the screen lit up, but it shows the battery is charged, I tried hitting the fire button but it flashed "Low Battery" So I took it off the charger and it instantly went black again. Should I return it or is that issue fixable?