Nautilus problem

Hello, I have had my Nautilus for a little over a month and love everything about it except recently the adjustable airflow ring has decided to stop clicking and locking into place on each hole, it just rotates around freely.
Any suggestions? Really appreciate it!
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  • Dear Friend,
    Thank you for buying our products.
    For your problem,it is something wrong with the spring and pin for the airflow control.
    Glad to tell you that you can buy this parts from our online store:
    We here by to give you two suggestions:
    Suggestions one:If you have the maintain tools ,we suggest you just to buy the spring and pin,it is cheaper and cost saving,but inconvenient.
    Suggestions two: You can buy the base hardware for replacement,it is convenient,you don't need any maintain tool,but expensive.
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