Order 201405863

Hi Aspire guys,

I was wondering how I get in contact with the courier EMS because I've tried to look around their website they don't have any contact details for here in Australia but they marked my item as tried to deliver at 6:30 am in the morning 2 days ago. I've yet still to get a "We missed you card" nor a phone call from them.

Any help would be greatly appreciated thanks.
Comments
  • 4 Comments sorted by Votes Date Added
  • Hey Ken, Support will be able to help you better. I just wanted to make sure you were aware EMS shipping would receive final delivery by your local AusPost.

    You can use your EMS tracking number on AusPost: http://auspost.com.au/track/

    Once your package clears customs, it is better to track the number via AusPost and they would be the ones to contact at that point.
  • Hi Joseph,

    Awesome thank you for the quick response. I saw the forums description was to post the questions here. Anyway thank you for that. Cheers.

    Ken.
  • Dear Ken,
    Sorry for the late reply.
    That's because your order is still on the way to your address, so there's no update information.
    Generally it will take 8-20 days arrive.
    Pls noted.
    Hope you recieve the goods now.
    If not, could you pls contact local post office and get the parcel back?
    Thanks for your time.

    Best Regards!
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