shipping delays?

Anyone else having trouble with slow shipping? I checked the tracking number for my order and it says "preparing to dispatch" that was 5 days ago nothing new showing up my order number is 201403267
Comments
  • 4 Comments sorted by Votes Date Added
  • Also my order number is 201403267
  • Dear Clinton,
    Sincerely sorry for the inconvenient.
    Our online store worker will check your order and answer your question quickly.
    Sorry again and have a nice day!
  • Dear Customer,
    Really sorry for all the inconvenience.
    We sent your order out on 10th,Sept.via EMS
    There's no updated informations because your order is on the way to your address.
    Generally it will take 8-15 working days arrive.
    Hope you can understand that.
    Apologized again for all the trouble.
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