PLEASE HELP Aspire 200W SPEEDER

All of a sudden, my working SPEEDER 200 stopped working. I did all the checks: batteries charged, atomizer good, etc. The digital screen displayed EN TH I searched Aspire website and nothing is mentioned about how to correct an EN TH screen notice. It's Saturday and ASPIRE chat is offline. I replaced the batteries, still the same screen message. Tried resetting by clicking per instructions, received the same message received. I attempted to update the software but my PC refused to recognize my ASPIRE device. Bummer Morning!

If you recognize this EN TH on the digital screen, please HELP and if you know how to get the PC using Windows 10 to recognize Aspire to update, I will appreciate that also. I searched for PC problems with updates, and nothing worked.

Thank you
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