Nautilus 2 problem - coil stays with top cover when unscrewing to refill

I just received my Nautilus 2 today. After taking it out of the box, I unscrewed the top to add some juice but the coil unscrewed itself from the bottom and stayed with the top. I unscrewed it from the top and screwed it tightly into the bottom. After screwing the top back on and off again to test, the coil again stayed with the top.

Am I doing something wrong, or did I receive a faulty tank?

(Note: I did just check the security code, and it came up authentic.)
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  • The only thing that I can think of is that you may have inadvertantly cross threaded the coil on the top of the tank that would make it unscrew from the bottom rather than the top. Try to screw a new coil into the top of the tank and see if it is straight or not. If not it has been cross threaded and will stick harder on the cross threaded portion thus unscrewing from the bottom instead of the top of the tank. Good luck!
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