Nautilus AIO battery short?

just under a month, and theNautilus AIO battery seems to have short circuited. I had the salesguy check it out for me, and he's unaware of a reset or whatnot to try and revive it. Is my last hope service center in the US? It's not a perfect vape device, but handy, and inexpensive--so much so that it's almost not worth the cost of postage for getting it to the warranty center. Anyone else have this issue? I did have a couple of leaks, like everyone, but I've never had a vape battery die like that (out of 3 I've had). Halp!
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