Due to the Canadian Postal Union’s strike and the serious backlog of mail caused by this, the UPU issued an urgent circular advising that using Canada Post be stopped immediately.
In order to minimize the impact of the strike on our customers, our team decided to suspend the e-EMS, e-Pack, 4PX and EMS routes to Canada from November 16, 2018. Customers can choose other express companies such as DHL, UPS, Fedex etc.
For mail that has already been sent via Canada Post, customers can contact the local postal service or call the 11183 customer service hotline to get an update on the current situation.
We are sorry for any inconvenience.