Pockex gets extremely hot when charging

I just purchased a pockex last week, and it gets extremly hot when charging, I charge with usb on computer or a cube ( electrical) I've also tried changing the usb cable, and it still gets so hot i can't touch it when charging . I love this device so much, but scared to charge it !
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  • Marilyn said:

    I just purchased a pockex last week, and it gets extremly hot when charging, I charge with usb on computer or a cube ( electrical) I've also tried changing the usb cable, and it still gets so hot i can't touch it when charging . I love this device so much, but scared to charge it !

    First off, did you check the authentication scratch off on the package? Is it a genuine Aspire product? See this thread: https://forums.aspirecig.com/discussion/27688/check-your-aspire-scratch-off-code-for-authenticity#latest
    If it is genuine Aspire, the unit has a 3 month warranty. Return it to the retailer where you purchased it for a refund or replacement. In either case. for your own safety, DO NOT attempt to charge the unit any further!
  • YEs, it is genuine, i've already talked to customer service with the code given to them and verified genuine
  • Marilyn said:

    YEs, it is genuine, i've already talked to customer service with the code given to them and verified genuine

    Where did you buy it from? What did they say?
  • I use a 1A charger and the PockeX does get hot at the bottom, however it takes a looooot more heat in order for it to become dangerous.
  • I'm having the same problem with my pockex getting really hot that my scared to finish charging it.Im try to use a apple wall plug with it ? What the best one to use?
  • I as well have this issue. I plug the cord into my computer seeing that it is the only way I can charge it at the moment. Is it possible to use an adapter and plug it into my wall? I just recently got it this past weekend. I'm too scared to let it fully charge in fear of frying the battery or worse. Please help!
  • The mod should NOT get hot when charging....it may be a fake...did you check the authenticity scratch off against Aspire website?
    I would return it to the retailer where I bought it for a replacement or refund as this should not happen with the Pockex Mod if it is authentic.
    I have 2 of these and they NEVER get hot while charging!
  • Mine gets quite hot too, only at the base of the device. I can still touch it but it's not far from being too hot to touch. It is a genuine Aspire product, brand new. I graphed the temperature of the bottom of the device over time while charging. I started with an empty battery, the charging starts at 1 minute. I used the USB port of a laptop to charge it (so the current is limited to 500 mA). The max temperature was 51.3°C / 124.3 °F.

    If your situation seems to be worse than that, then I guess it's better to stop using your ecig.


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