Order Number: 201444231

I have emailed and contacted Customer Service.

It has been a month since this order shipped and I have not received anything and the Shipper's tracking number has not been updated.

What is the status of this order? Surely someone can reply to this and provide just a little customer service.
  • 5 Comments sorted by Votes Date Added
  • Sorry for the trouble .
    The package is on the way .We will contact the transporting company to update ASAP . Pls kindly wait for some time ,usually USPS update until the package was arrived in the local post office .

    Tracking number : LW054664365CN
    Check website: http://www.ems.com.cn/english.html?COLLCC=3192823246&;

    2017-03-29 09:24 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
    2017-03-29 09:24 CHINA, SHENZHEN EMS, Processed Through Facility
    2017-03-28 18:58 CHINA, Acceptance
  • Since you are going to be on Holiday for the next few days, I would like an update before your office is closed.

    This is a little ridiculous that it has been over 30 days and I have received nothing.
  • I'm sorry to have caused you so much inconvenience. But we didn't get the reply from USPS . Now ,please wait for some days ,and any information ,we will contact you directly .
  • I have been waiting for OVER a month for my order.

    Obviously it has been lost if you can't track it.

    Please reship immediately.
  • @rondl
    Did you get the package yesterday ? :)>-

    2017-05-08 12:27 HOUSTON, TX 77046, Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 12:27 pm on May 8, 2017 in HOUSTON, TX 77046.
    2017-05-08 09:09 HOUSTON, TX 77046, Out for Delivery
    2017-05-08 08:59 HOUSTON, TX 77046, Sorting Complete
    2017-05-08 05:02 HOUSTON, TX 77027, Arrived at Unit
    2017-05-08 03:05 HOUSTON, TX 77046, Arrived at USPS Facility
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