PockeX Leaking

jwright199

I bought 2 of these on vacation. The first one leaked when I lied it down to charge it. I thought it must be defective so I ordered another. A few days later I charged the second one and that leaked too. The 3rd one also leaks. They are fine when standing but when I lie them down to charge they have to be almost empty or all the juice leaks out. I can't put them in my pocket because if they aren't completely vertical they leak. Anyone know what the problem might be?

kat

I have had same leaking problem and read all comments. Try replacing the sleeve. The gaskets are sealed so I think the window on sleeve has a leak after transporting to purse, car etc. So far my theory works but need to give it more time to prove.

charlzrocks

@jwright199

Did you check the authentication scratch off on the package to make sure they aren't fake? See this thread on how to check: https://forums.aspirecig.com/discussion/27688/check-your-aspire-scratch-off-code-for-authenticity#latest
If they are genuine Aspire products, the only reasons for leakage is that you don't have the top screwed on tight or you haven't got the coil in tight. I have two of these myself and have never had a leak from either of them.

UnhappyVaporer

It's not because you have two that don't leak that others can't have problems. I have 7 Tornado-C e)cigs, they never ever leaked. The Pockex on the other hand leaks all over the place. Even when I keep it upright standing on my desk, it leaks. It's extremely annoying. And it seems i'm not alone, lots of other people complained about leaking. I'm using e-cigs for a few years now, so I know to handle e-cigs, but whatever I do, it leaks. Extremely disappointed.

charlzrocks

UnhappyVaporer said:

It's not because you have two that don't leak that others can't have problems. I have 7 Tornado-C e)cigs, they never ever leaked. The Pockex on the other hand leaks all over the place. Even when I keep it upright standing on my desk, it leaks. It's extremely annoying. And it seems i'm not alone, lots of other people complained about leaking. I'm using e-cigs for a few years now, so I know to handle e-cigs, but whatever I do, it leaks. Extremely disappointed.

Understood...but again is it a genuine Aspire product? If so, you have a 3 month warranty. If you are that dissatisfied with the product I suggest you return it to the retailer where you bought it for a refund.

Neuron

Mine didn't leak until I screwed the entire top off trying to change batteries. Then all the juice ran out. Still couldn't get the battery out. I guess these are disposable and you throw it away when the battery fails.

charlzrocks

Neuron said:

Mine didn't leak until I screwed the entire top off trying to change batteries. Then all the juice ran out. Still couldn't get the battery out. I guess these are disposable and you throw it away when the battery fails.

The battery on the PockeX is rechargable. There is a recharging port on the bottom to charge it with a usb cord that comes with the unit. It sounds like yours may be fake? Are you sure you are talking about the PockeX mod and not another brand?

samhollis92

I am having the exact same problem. Both me and my partner have one each. Using them to stop smoking and so far we've managed but after a few days our supposedly leak proof pens started leaking whether they were stood up or on charge. Mine how ever has started leaking that bad it gets on my lips when I have a puff and I know everything is fine with them as in not over filled etc. We took them back to where we bought them to be told both can't be leaking. He didn't believe us as they are 'leak proof' wanted to keep them for 24 hours to see if he could see the problem but I didn't want to be without an e cig so I didn't start smoking again. Waste of money and false on the no leak it would seem.

charlzrocks

samhollis92 said:

I am having the exact same problem. Both me and my partner have one each. Using them to stop smoking and so far we've managed but after a few days our supposedly leak proof pens started leaking whether they were stood up or on charge. Mine how ever has started leaking that bad it gets on my lips when I have a puff and I know everything is fine with them as in not over filled etc. We took them back to where we bought them to be told both can't be leaking. He didn't believe us as they are 'leak proof' wanted to keep them for 24 hours to see if he could see the problem but I didn't want to be without an e cig so I didn't start smoking again. Waste of money and false on the no leak it would seem.

Did you check the authentication scratch off on the box it came in? If it doesn't have one that is legit and it leaks, you have bought a fake. See this thread on authentication: https://forums.aspirecig.com/discussion/27688/check-your-aspire-scratch-off-code-for-authenticity#latest

samhollis92

Yes they are real ones. We've checked.

samhollis92

Can you advise what to do as now it's been a month the shop won't take it back and as you can imagine I'm pretty f***ed off that we've paid almost £60 for both pens that leak

charlzrocks

@samhollis92

The product you purchased has a 3 month warranty from Aspire, my best suggestion is to see this thread: https://forums.aspirecig.com/discussion/26698/some-suggestions-for-aspires-customers-who-want-to-seek-for-our-support#latest

Robgg

Mine leaks through the fire button .. Not sure how safe it is.

charlzrocks

Robgg said:

Mine leaks through the fire button .. Not sure how safe it is.

That is NOT safe at all! Where did you buy it? Return it to the retailer from where purchased for a refund or replacement. The PockeX had a 3 month warranty. It sounds like it could be a fake....did you check the authentication scratch off when you bought it?

Robgg

charlzrocks said:

Robgg said:

Mine leaks through the fire button .. Not sure how safe it is.

That is NOT safe at all! Where did you buy it? Return it to the retailer from where purchased for a refund or replacement. The PockeX had a 3 month warranty. It sounds like it could be a fake....did you check the authentication scratch off when you bought it?

@charlzrocks Yep it's authentic. I'm not the only one experiencing this - this reviewer is having the same issue http://www.best-ecig.co.uk/help-my-aspire-pockex-is-leaking/

charlzrocks

Robgg said:

charlzrocks said:

Robgg said:

Mine leaks through the fire button .. Not sure how safe it is.

That is NOT safe at all! Where did you buy it? Return it to the retailer from where purchased for a refund or replacement. The PockeX had a 3 month warranty. It sounds like it could be a fake....did you check the authentication scratch off when you bought it?

@charlzrocks Yep it's authentic. I'm not the only one experiencing this - this reviewer is having the same issue http://www.best-ecig.co.uk/help-my-aspire-pockex-is-leaking/

From your link, this is not a unique situation, Well again, I would not keep vaping it if it leaks out of the button. Return it for a replacement or refund.

theshad0w666

Glad to see I'm not the only one with this issue. I thought I might be doing something wrong but I guess not.

kat

I have had sa

mounir

The aspire pocket x leaks , got two and both from first day , first use leaks , no matter what . They are screwed tight, coil as well. Took it back to where I purchased them got replacements and exactly same problems. I hate this product so much. And yes i have check the serial numbers . It’s just not leak proof

charlzrocks

Never had a problem with mine. I have many customers that also have never reported any leaks at all. I think that your retailer is selling you fakes or fake coils. Also, if you leave the device sitting in a hot car the heat will force open the seals and you will be prone to having juice all over the place. So don't let that happen.

Timmyvape

I've been through 4 of these, they all leak constantly, the centre on the battery sticks regularly and prevents contact with the coil. It's so hit and miss that I'm going to persue another brand

Tina

@Timmyvape Hello Vaper,
If you have any questions refer to Aspire product, please feel free to contact service@aspirecig.com
They will seek suggestion from Aspire engineer

Best Regards

Sydney17

I too have had leaking, from two Pockex. I wouldn't say it was badly, but still. Both were purchased from a reputable seller.

Tina

@Sydney17
Hello Vaper,
If you have any questions refer to Aspire product, please feel free to contact service@aspirecig.com
They will seek suggestion from Aspire engineer

Best Regards
Aspire Team