Wrong Item in Shipment

Tina, now that I know the product is genuine, I took a closer look at what was in the package you sent me. When I did, I discovered an error. I ordered one each of the replacement tanks with hollowed-out sleeves for the Nautilus and the Nautilus Mini. However, you sent me two replacement tanks for the Nautilus, and zero for the Nautilus Mini.

Please see Order #201436700 for details.

Unfortunately, I already scratched off the code on both boxes before realizing that they were both the same tanks.

What can we do to fix this?
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