Pre Order of EVO extended

I pre ordered this on the 21 july.I have attempted 3 times to contact aspire to get more info on when my items will ship.No response from either of the 3 email addresses they provide.If any reps from aspire check this forum can you please clarify why I have not heard from anyone regatrding my inquiries and when my item will ship.Secondly being that I pre ordered this item and paid for it I seem to have lost any opportunity to participate in the raffle they held yesterday...Thank
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