I just got my Plato yesterday, which I absolutely love so far, however I have noticed something that seems a little strange and was wondering if it's just me. While firing my Plato the device makes a super high pitched sound, like a very electronic squeal. When I say it's high pitch I mean barely perceptible, something that most adults likely wont even be able to hear at all.
It's not a deal breaker or anything, just wondering if anyone else has had the same issue. Otherwise I absolutely love this little guy. Great replacement for my NEBOX.
But, no ... no sound of that kind with my Plato, just the usual little "vape rattle".
We have passed your question to our engineer.
We have updated the firmware V04 today,the new firmware will decrease the voice a little.
You can update your plato with this new firmware,if any more problem,please feel free to contact our service,service@aspirecig.com. tell she the detailed information,she will check with our engieer and figure out your problem
here is the link:aspirecig.com/upgrade/plato/329.html
to our service: service@aspirecig.com
I am sorry for the inconvenience
I'm going to go return/exchange it now, hopefully bringing home a unit that doesn't make the noise.
WOW! That is loud! @Tina you should look at this video!