I purchased the Odyssey kit a little over a month ago, and the insert that holds the micro sub in place fell out, so in order to use the internal charger, I have to hold the cable. I took it to the store where I bought it and they said that I have to go to Aspire to get it replaced and after days of correspondence with an Aspire rep, they said that I have to go through the store. The paperwork and website clearly states that the product has a 90 day warranty, that covers faulty workmanship. This was the third Aspire product that I have bought and feel that they should honor their warranty. So, I am now stuck with a device that I paid upwards of $100 for that does not work right. The following picture is the only way that I could figure out how to fix it.