I have sent around 3 different emails for 3 different issues, with no reply!
How are you going to sale more of your products and "build the trust" with your customers if you don't even bother to reply to their emails ?!
Even worse, your support contact form does not accept submitting the form unless a security code is provided. What if someone needs to know more about a specific product ?
I'm very dissatisfied with your service!