The response that you initially provided us with does not address the actual issues with this tank and or coils. We've given you all enough time to investigate and I have no doubt that by now you know exactly what is wrong with this tank. These are not isolated issues- something is broken on a large scale.
This is not something that we're going to simply forget about. It's time to come forward with an explanation of why so many of us are getting leaking and flooding issues and tell us what you are going to do to actually fix this.
Or, at least be honest and tell us that you're not going to provide a fix and we are all on our own.
Either way, it's time that you give us a serious update. If you want future products like the Pegasus to succeed, you need to start being more transparent.