I have gotten so many similar Relpies on my burnt coil post that it's impossible that Aspire is not aware there is a problem. I have done every troubleshooting activity they've advised me to, only to be told "sorry I made you send me a lengthy email with several photos, I'm too busy promoting our new products to do anything I said I would for you", "no one else has this problem it must be something you're doing". Well Aspire. You see it here. Many of your loyal customers have this problem. I have recipets for all the DEFECTIVE coils I have purchased and want a refund. I also feel you should spend more time working on fixing your existing DEFECTIVE products rather than launching new ones which may not be ready as the Atlantis coils were not. I suggest Aspire refund all members with recipets for defective Atlantis coils, then FIX THEM and have a HUGE sale to apologize for its poor customer service and pushing of sub par prouducts then feigning ignorance about it when CLEARLY mine is not an isolated incident.