I have a aspire premium kit and....where you unscrew it at the bottom to fill it....it is stuck.

I have a aspire premium kit and....where you unscrew it at the bottom to fill it....it is stuck. How do I go about getting it to unstick?
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  • I am sorry to hear that.
    In order to get good airtightness and long using,we need make the connection between the glass tube and base hardware tightly,otherwise,when time passed by,the connection is loose,the leaking problem will happen.
    We suggest the use of soft lint free gloves or cloth or paper, much like those used to clean eye-glasses, to help with the disassembly so that you do not scratch the glass tank.
    I also use the nautilus mini with aspire CF vv+ battery at office,i ever met the same problem as you.
    After checking with our engineer,I find the solution:
    First screw the upper hardware tightly,then unscrew the base hardware.(Attach a picture for your reference),otherwise,no mather how hard you unscrew the base hardware,it will not come off.
    What's more,We also advise the application of just a few drops of e-liquid along both the sealing silicone and rim of the glass tank for the first using,would enable you to unscrew and detached the bottom half
    for refilling with greater ease and a less likelihood of damaging the clearomizor.
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