Nautilus Mini Base Hardware Failure

I haven't had this tank system for very long, but there is already an issue with the base hardware connector. The flex battery connection (which normally should extend slightly beyond the threaded section) presses flush with the threaded component (with very little applied pressure), and has gotten to the point where coils burn out within minutes. It's worthless and has cost a lot in replacement atomizers.
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  • Dear Customer,
    Thank you for supporting aspire and sorry for the inconvenience!
    Did you mean the connector and insulated ring under the base hardware?

    The connector pin under the base hardware is flexible,customers need screw the coil to the base hardware tightly to press the connector pin pop out to make good connection with the battery.
    If the little spring on the connector pin lose elasticity, Customers can just buy the connector and insulated ring for their nautilus mini tank from our online store:

    For the connector and insulated ring are consumables,some users stock some for replacement.

    Sorry again for the inconvenience!

    Best Regards!
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