nautilus mini Atomizer tank issue

my tank doesn't seem to be taking in juice......ive burnt up 4 coils trying to get it going.......ive primed it, after the prime runs out... the burnt taste comes on strong....please help!!!
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  • Dear Customer,
    Thank you for supporting aspire and sorry to hear that.
    First,please check the security code of your products on our website to make sure it is original,no one check the security code before you.
    The coils are the consumables, the use frequency, battery voltage, the PG:VG proportion of e-liquid all can impact the coils' life.
    Many users use the product without reading our manual, the coils are not screw into the hardware tightly, it will burn out quickly.
    Here are our chief engineer suggestion to use our products correctly:
    For our 1.6ohm coils,the reasonable voltage is:3.3V-4.2V,use it with normal e-go battery,if customer use wattage adjustable battery,the wattage should be 4.5W-6.5W
    For our 1.8ohm coils,the reasonable voltage is:4.2V-4.8V,if customer use wattage adjustable battery,the wattage should be 7W-10W
    What's more,high proportion of VG e-juice or high sugar/sweetener content e-juice will also affect the coils life.we suggest to use our products with VG proportion less than 50%(we usually use 0%-20% in our daily test using)

    After refilling,customer need let the tank sit for awhile, to allow the coil to soak up the liquid, some people add some liquid to the coil before installing. After it sits for a little bit, you should take a few pulls, or dry hits.
    What you do is take a puff, but do not press the battery button. This pulls the liquid into the coil.

    What's more,please refilling the tank in time before the e-juice inside the tank completely used up to avoid burn taste.
    Every refilling,customer should let the device stand up for 3-5 minutes.
    If burn problem happen,customer can try disassemble the device and do deep clean with clean water.
    Then change out the old coil.
    Notice:the coil can not be washed with water.

    Have a nice day!
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