Order 201414454

I ordered the Atlantis mega on April 4th. It says delivery in the middle of April. I also ordered a 5 pack of .3 ohm coils for it. That says delivery April 20th. My Order still says processing. I have emailed support 3 times and have not gotten by a single response. I'd like to know why my order hasn't shipped and why no one at aspire wants to email me back about this. I'm a little frustrated about this matter.
  • 4 Comments sorted by Votes Date Added
  • Dear friend,
    Really sorry for the late reply .
    The whole order was shipped on April 19th .
    And I checked it ,this is the tracking information :
    2015-04-20 00:19
    HONG KONG - HONG KONG, Arrived at Sort Facility HONG KONG - HONG KONG
    2015-04-19 23:22
    HONG KONG - HONG KONG, Departed Facility in HONG KONG - HONG KONG
    2015-04-19 23:21

    Or you can check it here :
    Tracking number : 1904112803
    Check website: http://www.dhl.com

    If you have any questions ,pls contact me again .

    Have a nice day !
  • Thank you for the quick response Demi! I appreciate your help and am happy to hear it has shipped!! Thank you again!!!
  • Dear friend ,
    That is my pleasure .
    Usually DHL takes 4-6 workdays .
    You can receive the package recently .

    Sweet Time !

    Best Regards !
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