Help please

hel94

So I'm running an Atlantis on a Cloupor mini, and earlier I dropped my entire set up when getting out a car. Now, the coil that was in the vape when it fell barely creates a hit, and all four other coils I have tried (different juices on each, all primed correctly) and I get plenty of vapour but virtually no flavour. What does everyone think has happened here? Is this a battery or tank issue?

Tina

Dear hel94,
Thank you for supporting us and sorry to hear that.
"I dropped my entire set up when getting out a car"Anything broke ?
You got burn flavor?
When change different flavor e-juice,in order to get pure vapor,we suggest customers to disassemble the device and do deep clean with clean water.For normal clean,customers can use the alcohol/warm water clean the device,but please don't let the device soak in the alcohol/warm water for long time(10-20 minutes is acceptable),then do deep clean with water.let it air dry for 1-2 days.
At last change out the old coil.
Notice: the coil can not be washed with water.


Wish you all the best

hel94

Not really. a bit of casing came off the cloupor, but it attatched back on easily. No I would not say the flavour was burnt, just muted with a layer of something that wasn't there before. But nothing like the burnt flavour I have got from burnt coils in the past. I see, I do usually do a deep clean. But I must ask, is the length of the air dry important, because usually I'll just dry it with tissue after about 30 minutes of air drying?

Thanks

Tina

Dear hel94,
Yes,If users clean the device with water,they need let the device air dry for 1-2 days to make sure the water inside the tank(even the airflow hole) fully dried.
Otherwise,the water inside the tank will affect the flavor.
Have a nice day!