CF vv+ Battery

Hi there my Aspire CF vv+ battery isn't charging. Its less than a month old. When I connect it to the charger, the orange light turns on on the battery, and the red light flashes on the charger. The charger is working fine as i am charging another battery right now. i have charged this particular battery for the past 3 weeks with no problem up until now. And yes i did buy from an authorized dealer. So, what do i need to do? :)
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  • Dear Customer,
    Thank you for supporting aspire!
    Our after-sale process is :when consumer found what their bought is defective,they can firstly check the security code on our website to confirm if it is original,When customer check it on our website,it should be original,no one check it before you.then ask the dealer for exchange,every dealer is responsible for their products,we need the dealer's help,for we don't see the defective.when any qualiy problems occur, they can ask for exchange from their previous dealer.
    Have a nice day!
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