My Atlantis tank's glass is NOT budging. It does NOT wiggle loose like the video provided by Aspire shows. It doesn't move at ALL. It's absolutely stuck.
I'd like to replace the glass and thoroughly clean the unit after getting a menthol flavor stuck that simply won't come out even after replacing the coil. I only have one fresh coil left after this one so I can't afford to keep trying new coils at the moment.
Please help. It's never been dropped or broken or anything. It's brand new. I've had it maybe a month.