ASPIRE CF SUB BATTARY

HELLO I BOUGHT A ASPIRE CF SUB BATTERY AND IT HAS COME APART, I HAVE NOT DROPPED IT OR MISUSED IT. I BOUGHT IT ON 1/2/2015 SO IT IS NOT EVEN A MONTH OLD. I TOOK IT BACK TO THE SHOP WHERE I BOUGHT IT FROM AND THEY SENT YOU A EMAIL ALSO AND HAVE NOT HEARD BACK FROM YOU. I PAID 50.00 FOR THIS AND WOULD LIKE IT REPLACED OR FIXED. I HAVE OTHER PRODUCTS FROM YOU THAT WORK FINE.

THANK YOU,
REGINA DIAZ
Comments
  • 2 Comments sorted by Votes Date Added
  • Dear Customer,
    Our after-sale process is :when consumer found what their bought is defective,they can firstly check the security code on our website to confirm if it is original,then ask the dealer for exchange,every dealer is responsible for their products,we need the dealer's help,for we don't see the defective.when any qualiy problems occur, they can ask for exchange from their previous dealer.

    Have a nice day!
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