Spring disintegrated only had it 2 mths

Is there a way to fix the spring? Mine has disintegrated and it was cleaned properly but after only two months it has disintegrated and I can't not use my nautilus at all because it will not read my coil. I have only had it two months and I don't use it a lot except when I am out and can not drip so I was wondering if the warranty would replace it? I ordered it from a online store and it is a real aspire product I have checked the code.
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