Hi, I have purchased two vivi nova minis over the last two weeks. The first one fell apart immediately after filling. I lost an entire 2mls of ejuice on my lap. I thought it was a fluke so I gave it another shot, again, 2ml of juice on my lap and this time my battery.
I figured it was a defective product at this point so I purchased another and to no avail it fell apart twice as well so I gave up n it.
The issue is the plate that the atomizer head screws into. It falls right off of the gnarled collar that threads onto the plastic tank.
The store I purchased them from will not refund me or give me credit. Is there anything you can do about this situation? Really not impressed and unless I get word of a defected batch or some sort of compensation I will never recommend or support another one of your products again.