CF VV Battery broken?

week old cf vv battery, it just stopped working today. when i plug it in it either just glows pale orange on push button or flashes blue orange over and over? any suggestion, either way it doesnt work after charging for long periods
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  • Dear Customer,
    Thank you for supporting aspire!
    For your problem,we can not answer where is the problem quickly.We need check with our engineer.
    Would you please send your problem to our ,please our service below information:
    first,would you please tell us the security code of your battery
    Second,would you please take a clear short video to show your problem.
    Third,what is the capacity of your battery and charger.
    Have a nice day!
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