Chips in battery

Hi there

I just received the aspire premium kit for my birthday and I found a chip in the carbon fiber of the battery. I took it back to where it was bought and they gave me a new one. When I got home I opened it again and found yet another chip in it and even some scratches in the steel. I would just like to know what I can do to get one that doesn't have any imperfections. Kinda what I expect it to be when it is bought new.

Thanks
Comments
  • 2 Comments sorted by Votes Date Added
  • Dear Customer,
    Thank you for supporting aspire!
    Yeah,there is circuit board in our batteries to control and remember the working data,the chip is welded on the circuit board,we can not see it from surface,only disassemble the battery.
    For your problem,would you please send the security code of your battery and take some clear pictures to show your problem to our service:service@aspirecig.com,they will help you out.
    Have a nice day!
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