First, please verify that you have an authentic product (see: Authenticity).
If you feel that your Aspire product is defective, please contact the place of purchase for warranty exchange/refund. As it is the dealer/resellers responsibility to honor warranty issues. If the dealer/reseller won’t honor the written warranty, let us know and we will revoke their qualifications for resell Aspire products.
If you purchased directly
from the Aspire Store
, please contact [email]email@example.com[/email]
with your order number and description of what you feel is the defect.