Received Completely Wrong Order from Aspire

Dear Aspire,

I ordered an Aspire Premium kit consisting of nautilus mini and VV+ battery.

However, I received an Aspire CF G-Power kit instead, which is not what I had ordered at all.

The outside of the box does not indicate what kind of kit it is. So I opened the box and started using it assuming this was an Aspire Premium kit consisting of nautilus mini and VV+ battery, and then I realized that the I could not adjust the voltage of the battery and upon further inspection that the battery said CF G-Power and that I had been shipped the completely wrong kit.

What can be done about this issue?

I look forward to your reply.

Best regards,

Efron Hirsch
Comments
  • 2 Comments sorted by Votes Date Added
  • Dear Efron,
    Really sorry for the trouble.
    Could you pls provide me a picture of what you recieved and send to my email?
    My email address is abby@aspirecig.com
    I will check this out.
    Thanks for your time.
    Apologized again for the inconvenience.

    Best Regards!
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