I own an aspire nautilus, for some months and the last 1-2 weeks this product has been a nightmare. And the worst thing is I have no other tank so every single day I have to bear all the difficulties.
The problem is, the deck is stuck. I cannot open my tank to fill juice. So I googled and one advice was that Put a cloth around the ss part (airhole etc) and close the edge of the door on that part so tank is stuck between door and frame. Then I try to open the tank by trying to rotate the glass part. Most of the time it works, but today it does not work anymore. It is soo stuck.
I am sooo frustrated! Every day I have to deal with this and everyday I risk my health trying to open your tank. And now this method doesn't work as well. What should I do tomorrow, buy a pack of winstons? I soo regret buying this tank and you now the worst part? I ordered a mini too before this problem started. Probably that will get stuck as well, I read a post on the forum. http://i62.tinypic.com/2m6k7xu.jpg