no flashing light on charger

having an issue where the battery portion is a solid orange colour and will not charge. no flashing light on charger but light remains orange on battery unit as if it is charging. tried a second charger and same thing, no red/green pulse on charging unit. Apsire CF is not very old.
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  • Dear Customer,
    Thank you for supporting aspire!
    Gently screw battery into the USB charger.Plug the USB into the supplied wall charger or computer.If it is connected correctly,The battery will flash 3 times and then turn solid in color, The light on the USB charger will be red when charging.
    Please make sure if your charger is compatible with our battery,what's more,please make sure,if the charger is connected correctly to our battery.

    Have a nice day!
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