I broke the glass by accident and I couldn't get it all out. It is jammed up inside and if you're not easy enough, you could bend the flanges inside and break it. I got cut, my friend got cut, people at a shop got cut and there was glass all over the place. There has to be a better design....it took at least an hour to get all of the glass out of the setup. It's nice that the new one pops right back in but I don't want to go through that all over again, ever again.
Thank you for supporting aspire and sorry for your bad experience!
We have passed customers' trouble to our engineer,some customers gave their nice suggestions to us.
If you have any kind suggestions,please fell free to tell us.
We have took two videos here:http://support.aspirecig.com/viewforum.php?f=21,you can have a look a look.
Best regards!
That would offer more protection...