I just received my Nautilus starter kit and after following the user manual for the kit I am unable to make the device work.
I tried to ensure the battery was charged but I don't get the led response the manual says I should be getting. the charger led is a solid green but pushing the start button gets no response. I also filled the tank as per the manual instructions but nothing seems to work on this device.
what could I be doing wrong and is it possible I have a defective device? if I need to return the device for replacement what are the instructions for doing so? please e-mail your response to firstname.lastname@example.org thank you andy nolan