I have a genuine Nautilus with the hollowed out tank and I can not get them apart to refill. They are STUCK - even using vice grips. I went to use my teeth and almost damaged them. I've been working on this all day. Grrrrr.
Getting equipment that WORKS is a huge issue for me. If this had been a $10 clone, I would have tossed it, but it's not. It's about 5x's that much plus I have almost that much into very expensive coils (also genuine). I swear I'll never buy "authentic" again with this kind of performance. I'm not into rebuilding because I expected (and willing to pay for) convienence.
How do I use this - as in filling????
How good is your warrenty / customer service?