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Order Number: 201445402
I placed a order online with yourselves.The date I made the Order was Sunday 30 April, 2017.
My Order Number is : 201445402. I paid for DHL shipping I've got order confirmation but no other email regarding if the order has been dispatched
I apologize for that . We had a short holiday and just come back . The order was shipped , you can get the tracking number later by email . So you will get the goods after 4-6 days .
Same here. Order 201445118 on April 22 2017. No tracking info, no updates. Not a good business practice to leave your customer unknowing. Makes them feel as if you do not care about their business. To be honest, I may never buy another Aspire product, due to this incident, and 90% of my vape equipment is Aspire. Love the product, but service is the key. Lack of communication is a very bad thing for your customers.
If you have any question,you can feel free to contact our online store support firstname.lastname@example.org
they will answer your emails as soon as they can.
The freight is out of our control,if customers want to receive the parcel quickly,they can choose DHL shipping way.
Sorry ,the order was shipped ,pls check it here ,
Tracking number :LW185528650CN
2017-04-25 09:04 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
2017-04-25 09:04 CHINA, SHENZHEN EMS, Processed Through Facility
2017-04-24 19:30 CHINA, Acceptance
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