NX75 Fire Button Issue

Wanted to get some opinions regarding my NX75, when I first purchased it about a month and a half ago the fire button had a distinctive click when pushing the button. Over time the click has disappeared and the fire button needs to be pressed in a specific way (push down and up) to actually "fire". It feels that as time goes on and I use the unit more and more the button gets worse and worse. Is this a known issue with the NX75? A friend of mine had the same issue, he eventually just stopped using his because the fire button only worked about 50% of the time.
  • 3 Comments sorted by Votes Date Added
  • @Noxz86

    This is the first I have heard of this problem. I haven't read anywhere else about a sticking fire button on the NX series of mods. Did you check the scratch off to make sure it is a genuine Aspire product?
  • I have scratched off the security code and the unit is a genuine Aspire product. Does anyone know if this type of issue would be covered under the Warranty?
  • @Noxz86

    Your NX75 mod has a 3 month warranty from the date of purchase. For further info, contact Aspire:
    How to contact us for service:
    1.Through aspire's livechat system,you can find the livechat button on aspire's website page.
    2.send email to aspire's service:service@aspirecig.com

    Before you seeking for our directly service,we suggest you to contact the sellers for service first.
    As Our after-sale process is :when consumer found what their bought is defective,they can firstly check the security code of their products on our website to confirm if it is original,When customer check the security code on our website,it should be original,no one check it before you.then ask the dealer for exchange,every dealer is responsible for their customers,we need the dealer's help,for we can not see the defective.when any quality problems occur, customers exchange from the seller,if the seller bought the products from us directly,they can ask us for replacement,if the seller bought the products from our authorized distributors,our authorized distributors will replacement it.

    We promised our directly retailers,we will send the replacements to them,we also require our authorized distributors that they need send the replacements to their directly retailers.
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