Tina, now that I know the product is genuine, I took a closer look at what was in the package you sent me. When I did, I discovered an error. I ordered one each of the replacement tanks with hollowed-out sleeves for the Nautilus and the Nautilus Mini. However, you sent me two replacement tanks for the Nautilus, and zero for the Nautilus Mini.
Please see Order #201436700 for details.
Unfortunately, I already scratched off the code on both boxes before realizing that they were both the same tanks.
What can we do to fix this?